Welcome to our website ("Montblanc.com"). These General Terms and Conditions of Use govern the access to and use of Montblanc.com. The access to and use of this website as well as the purchase of products on Montblanc.com are based on the assumption that these General Terms and Conditions of Use have been read, understood and accepted by you. This website is managed and maintained by YOOX NET-A-PORTER GROUP S.p.A. ("YNAP"), company with sole shareholder subject to direction and coordination of Compagnie Financière Richemont S.A., with registered office in Italy at Via Morimondo, 17, Milan 20143, business register number, tax code and VAT number 02050461207, fully paid share capital of EUR 1,384.207,41.
If you need any assistance, please go to the Customer Service area, where you will find information on orders, shipping, refunds and returning products purchased on Montblanc.com, a form for registration to the site, tips and suggestions, and other general information on the services provided by Montblanc.com. Remember that you can always contact Montblanc.com through Customer Service. For any other legal information, please read the General Terms and Conditions of Sale, Return Policy and Privacy Policy of Montblanc.com. YNAP may amend or update all or part of these General Terms and Conditions of Use. Any amendments or updates to the General Terms and Conditions of Use will be binding upon publication in this section of the website. We therefore ask that you regularly access this section to check for the publication of the most recent and up-to-date General Terms and Conditions of Use of Montblanc.com. If you do not agree to all or part of the General Terms and Conditions of Use of Montblanc.com, please do not use our website.
The access to and use of Montblanc.com, including viewing web pages, communication with YNAP, downloading product information and making purchases on the website are carried out by our users exclusively for personal purposes which should in no way be connected to any trade, business or professional activity. Remember that you will be liable for your use of Montblanc.com and its contents. YNAP shall not be considered liable for any use of the website and its contents by any of its users that is not compliant with the laws and regulations in force, without prejudice to YNAP's liability for wilful misconduct and gross negligence. You will specifically be liable for communicating information or data which is incorrect, false or concerning third parties without the latter’s consent, as well as for any improper use of such data or information. Lastly, since all material will be downloaded or obtained otherwise via use of the service chosen at the user's own risk, the user is responsible for any damage to computer systems or loss of data as a consequence of downloading, and YNAP will not be held responsible. YNAP accepts no responsibility for any damage resulting from inaccessibility to website services or from damage caused by viruses, corrupt files, errors, omissions, service interruptions, content deletion, problems with the network, with providers or telephone and/or data transmission connections, unauthorised access, data alteration, failure and/or malfunction of the user's electronic equipment. The user is responsible for maintaining the confidentiality and the proper use of his or her personal information, including the credentials for accessing restricted services, and is also responsible for any damage or harm which might arise against YNAP or third parties as a result of the improper use, loss or removal of such information.